The Repair Program
There are two ways to have your knit repaired.
For major issues, you ask for a consultation with our makers that will find the best solution and recondition your knit.For minor issues, you can get the do-it-yourself repair kit and watch our video tutorials to have everything you need to repair a button, a loose thread or a small hole.
Customize our scarves and blankets to create a unique and personal accessory with embroidered initials. Choose the text and the thread color on the page of the product you wish to customize, or come visit us in our Milan store.
Book an online appointment
In case you should have any doubts on sizes, colors, materials or anything else...You can ask for a 30-minute remote call with our team. We’ll be happy to give you the best advice to find the perfect fit for you!
Made to measure
Exclusively in our store in Milan, you will be able to live the experience of creating a custom-made garment with the help of our experts, available from Monday to Friday.
You can choose the piece you want to create from the available styles, and our specialized staff will carefully take your measurements to send them to our artisans who will craft a knit that perfectly fits your body.
HASSLE-FREE SHIPPING AND RETURNS
Free shipping over 250€ and free returns all over Europe. We deliver worldwide with fast shipping and, in case you want an exchange or a refund, our customer care will assist you for easy returns.
PAY A LITTLE AT A TIME
You can pay directly from our website in three monthly installments without interest, by selecting Scalapay at checkout and creating an account in just two minutes.
If you’d like to learn more, you can read the FAQ and find out everything you need to know about us, our products and everything in-between.
If you want to gift one of our pieces to a loved one and would like a unique package, you can add our gift wrapping at checkout.