Our services
A personalized experience, to take care of you and your pieces.
The Repair Program
There are two ways to have your knit repaired.
For major issues, you ask for a consultation with our makers that will find the best solution and recondition your knit.For minor issues, you can get the do-it-yourself repair kit and watch our video tutorials to have everything you need to repair a button, a loose thread or a small hole.
Book an online appointment
In case you should have any doubts on sizes, colors, materials or anything else...You can ask for a 30-minute remote call with our team. We’ll be happy to give you the best advice to find the perfect fit for you!
HASSLE-FREE SHIPPING AND RETURNS
Free shipping over 250€ and free returns all over Europe. We deliver worldwide with fast shipping and, in case you want an exchange or a refund, our customer care will assist you for easy returns.
READ OUR POLICY
PAY A LITTLE AT A TIME
You can pay directly from our website in three monthly installments without interest, by selecting Scalapay at checkout and creating an account in just two minutes.
FAQ
If you’d like to learn more, you can read the FAQ and find out everything you need to know about us, our products and everything in-between.
READ THE FAQS
GIFT WRAPPING
If you want to gift one of our pieces to a loved one and would like a unique package, you can add our gift wrapping at checkout.
WORLDWIDE SHIPPING AND EASY RETURNS
Benefit from free shipping across Europe for orders above 250€. Returns and exchanges are hassle-free and our customer service is there to help you.
OUR COMMUNITY LOVES QUALITY
With an average score of 4.7/5 on Trustpilot, our services and products are highly trusted by our community.
PAY A LITTLE AT A TIME
You can pay directly from our website in three monthly installments without interest, by selecting Scalapay at checkout and creating an account in just two minutes.
DIGITAL PRODUCT PASSPORT
You can always know who crafted your piece and where the raw material came from by going through its journey on every product page.
THE REPAIR PROGRAM
The Repair Program aims to make your Artknit’s pieces look as good as new, in order to reduce waste and extend your knits’ lifecycle.