Our services
ORDER ONLINE AND PICK UP IN-STORE
Choose the in-store pickup option at checkout and collect your online purchases directly from our stores with no shipping costs.
The Repair Program
There are two ways to have your knit repaired.
For major issues, you ask for a consultation with our makers that will find the best solution and recondition your knit.
For minor issues, you can get the do-it-yourself repair kit and watch our video tutorials to have everything you need to repair a button, a loose thread or a small hole.
CUSTOM EMBROIDERY
Customize our scarves and blankets to create a unique and personal accessory with embroidered initials. Choose the text and the thread color on the page of the product you wish to customize, or come visit us in our stores.
Book an online appointment
In case you should have any doubts on sizes, colors, materials or anything else...
You can ask for a 30-minute remote call with our team. We’ll be happy to give you the best advice to find the perfect fit for you!
DISCOVER OUR IN-STORE SERVICES
MADE-TO-MEASURE RECASHMERE
We’re waiting for you at our stores in Milan and Rome, where you can commission your made-to-measure ReCashmere piece. We will carefully take your measurements and send them to our artisans to ensure a perfect fit. Within 15 days, you can pick up your piece in-store or have it conveniently delivered to your home.
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PHYSICAL GIFT CARD
If you don't know what to give as a gift, in addition to our digital gift cards you can choose a physical gift card, available in store with different amounts to choose from. The card is valid for one year from the date of purchase.
COME VISIT US
ARTKNIT STORE – MILANO CADORNA
CLEAN & CARE
Bring us the Artknit pieces you want to wash or recondition in our Milan store. We will make them as good as new and you can come and pick them up after 10 to 14 days directly in the store.
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WORLDWIDE SHIPPING AND EASY RETURNS
Shipping is free within the EU for orders over €250. Size exchanges are free in the EU, and returns are quick and easy, with our customer service ready to assist you.
ORDER ONLINE AND PICK UP IN-STORE
Choose the in-store pickup option at checkout and collect your online purchases directly from our stores with no shipping costs.
PAY A LITTLE AT A TIME
You can pay directly from our website in three monthly installments without interest, by selecting Scalapay at checkout and creating an account in just two minutes.
DIGITAL PRODUCT PASSPORT
You can always know who crafted your piece and where the raw material came from by going through its journey on every product page.
THE REPAIR PROGRAM
The Repair Program aims to make your Artknit’s pieces look as good as new, in order to reduce waste and extend your knits’ lifecycle.