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If you still have any doubt, our customer care team will be happy to help you.
Please note that we’ll answer you as soon as possible from Monday to Friday, 9am-6pm GMT+1.
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WORLDWIDE SHIPPING AND EASY RETURNS
Benefit from free shipping across Europe for orders above 250€. Returns and exchanges are hassle-free and our customer service is there to help you.
ORDER ONLINE AND PICK UP IN-STORE
Choose the in-store pickup option at checkout and collect your online purchases directly from our stores with no shipping costs.
PAY A LITTLE AT A TIME
You can pay directly from our website in three monthly installments without interest, by selecting Scalapay at checkout and creating an account in just two minutes.
DIGITAL PRODUCT PASSPORT
You can always know who crafted your piece and where the raw material came from by going through its journey on every product page.
THE REPAIR PROGRAM
The Repair Program aims to make your Artknit’s pieces look as good as new, in order to reduce waste and extend your knits’ lifecycle.