Shipping Policy
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Return Policy
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FAQ
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COME VISIT USIf you still have any doubt, our customer care team will be happy to help you.
Please note that we’ll answer you as soon as possible from Monday to Friday, 9am-6pm GMT+1.
WORLDWIDE SHIPPING AND EASY RETURNS
Shipping is free within the EU for orders over €250. Size exchanges are free in the EU, and returns are quick and easy, with our customer service ready to assist you.
ORDER ONLINE AND PICK UP IN-STORE
Choose the in-store pickup option at checkout and collect your online purchases directly from our stores with no shipping costs.
PAY A LITTLE AT A TIME
You can pay directly from our website in three monthly installments without interest, by selecting Scalapay at checkout and creating an account in just two minutes.
DIGITAL PRODUCT PASSPORT
You can always know who crafted your piece and where the raw material came from by going through its journey on every product page.
THE REPAIR PROGRAM
The Repair Program aims to make your Artknit’s pieces look as good as new, in order to reduce waste and extend your knits’ lifecycle.