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RETURN AND EXCHANGE POLICY

If you're not satisfied with your order, we gladly accept your return within 14 calendar days after you receive the items.

Returns in UE are free, while outside UE, return shipping costs are in charge of the customer.

Only one free return can be requested per order.

We accept returns on ready to ship and made to order items - except the personalized products with your initials - in the same condition that you received them: unworn with all tags and in their original packaging.

Fill in the form by clicking the button below and follow the instructions to ship your package back and get refunded or get another piece.

INFO FOR THE HOLIDAY SEASON

We've extended our return period for the holidays! For online purchases made between November 12th and December 31st, you can return your items until January 15th.

Please note that digital or physical gift cards cannot be refunded as well as accessories with embroidered initials.

RETURNS FAQs

Everything you need to know on returns and refunds for an easy and hussle-free experience.

DOWNLOAD THE FULL RETURN POLICY

CONTACT US

If your question hasn’t been addressed or you have any other doubts, please don't hesitate to contact us at the following contact methods, specifying the order number. Please note that we’ll answer you as soon as possible from Monday to Friday, 9 am-6 pm GMT+1.

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