JOURNAL

Q: How can I earn points?

You can collect points by: Shopping on the Artknit Studios website and in our stores in Milan, Rome, Paris, and Biella. You earn 1 point for every €1 you spend, with point multipliers that increase depending on your tier level. Completing engagement actions (such as subscribing to our newsletter, leaving reviews, following us on social media, and more). When you join the Artknit Club, you’ll earn 50 welcome points.These points will be added to your account after you complete your first purchase following registration.

Q: What can I do with my points?

Points allow you to: Redeem exclusive rewards Move up to higher membership tiers Access special experiences (coming in the next program phase) You can redeem your points for rewards as follows: 300 points (€15 reward) — minimum spend €100 600 points (€30 reward) — minimum spend €150 1,000 points (€50 reward) — minimum spend €200 2,000 points (€100 reward) — minimum spend €300

Q: How does the Referral Program work?

Refer a friend and share the Artknit experience: Your friend receives €15 off their first purchase when they spend at least €150. You receive €15 (in points) for each eligible referral as a thank-you for sharing Artknit with them.

JOURNAL

ACADEMY

WORLD OCEAN DAY

World Ocean Day is a reminder of how essential the oceans are to life on Earth and how human activity is increasingly putting them under pressure. From microplastics released by synthetic fibres to...

LIFESTYLE

Inside the craft: The Linen Uniforms

Our founder Alessandro presents the new men’s Linen Uniforms. A selection born from the meeting of natural materials, craftsmanship and understated design, created to interpret the slower rhythm of...

ACADEMY

Earth Overshoot Day

It's called Earth Overshoot Day: the day we consume more than the Earth can regenerate in twelve months. From that point on, we live on ecological debt. Fashion is among the sectors that most accel...

LIFESTYLE

INSIDE THE CRAFT: LINEN SELECTION

Our founder Alessandro presents the new summer Linen selection. A selection born from the meeting of natural materials, craftsmanship and understated design, created to interpret the slower rhythm ...

ACADEMY

World Earth Day

The environmental impact of fashion is becoming increasingly significant: CO₂ emissions, water consumption, and textile waste make a shift toward more sustainable models essential. On the occasion ...

ACADEMY

The traditional luxury supply chain: what really doesn't work (and what can change)

Luxury fashion has always been synonymous with exclusivity, prestige and craftsmanship. However, behind the elegance of iconic garments and attention to detail lies an industrial system that today ...

CITY GUIDE

A UNIQUE JOURNEY THROUGH THE HEART OF ROME

Start from our store in the heart of Rome and explore the places we love: handpicked boutiques, refined cuisine, inspiring art galleries, and hidden gems. From the Spanish Steps to the Ara Pacis, a...

LIFESTYLE

NICE TO MEET YOU, VIA STAMPA

We met with Marco Guzzetti, founder of Via Stampa, to learn about the philosophy and core values of a project in which everything revolves around the local area.

CITY GUIDE

The Milan District Guide - Cadorna Monti: discover the neighborhood of our store

Branching off from our store in the heart of Milan, the neighborhood's streets offer attractions of all kinds. This guide brings together all the places we care about - among museums, bars and shop...

Visiting the workshop with Natalia Criado

“Nice to Meet You” features a series of conversations with inspiring people from all over the world during their daily life to discover their purpose and values. The second episode features Natalia...

ACADEMY

Everything you need to know about our Organic Cotton

Organic Cotton is a versatile plant-based fiber that is grown responsibly. It’s ideal to be worn everyday and we use two premium yarns to craft knitwear on different gauges.

LIFESTYLE

Our Handmade Table Ceramics

We asked a few questions to ceramist Giulia Chiaberge and table stylist Nazarena Capellaro, the two creatives behind our handmade clay tableware collection. The collection, crafted in Biella, is av...

ACADEMY

What does the Responsible Wool Standard (RWS) certify?

The Responsible Wool Standard (RWS) is a voluntary international program that certifies the entire wool supply chain, from sheep farming to the final production. Its primary goal is to ensure respe...

ACADEMY

Made in Italy and Sustainability: discover why artisan knitwear is a more responsible choice

Made in Italy knitwear boasts a long artisanal tradition deeply rooted in the territory, making each creation unique. Unlike weaving, artisanal knitting is inherently more sustainable as it minimiz...

ACADEMY

Fully fashioned knitwear: the signature of craftsmanship

Fully fashioned knitwear is a particularly refined type of knitwear that requires specific craftsmanship skills. Knitwear is worked using a special technique that allows the creation of pieces with...

FAQ

What is Artknit Club?

Artknit Club is our new Loyalty & Referral Program — a way to thank and engage our community.It celebrates those who share our values of craftsmanship, transparency, and timeless design

How can I join?

Membership is free and open to everyone.You can sign up or log in directly here and enter your name, email, and password

How does it work?

Members receive reward points for each purchase or engagement with the brand, which can then be redeemed towards the cost of future purchases. Each action brings you closer to exclusive benefits and experiences. You can view the full list of perks on our rewards page here

What are the membership levels or Tiers?

The program is structured across three tiers:

Bronze
Silver
Gold

Each tier unlocks increasing benefits. Your tier is automatically determined by your total spend over the past 12 months.

If you move directly from the Bronze tier to the Gold tier, you will receive only the points for entering the Gold tier, and you will skip the points for entering the Silver tier.

I’m already a customer — do I need to register again?

If you’ve shopped with us before, you’re already part of Artknit Club. You’ll be automatically placed in the tier that reflects your purchase history over the past 12 months.

Please note that orders placed before the program launch do not generate points.

How can I earn points?

You can collect points by:

Shopping on the Artknit Studios website and in our stores in Milan, Rome, Paris, and Biella. You earn 1 point for every €1 you spend, with point multipliers that increase depending on your tier level.
Completing engagement actions (such as subscribing to our newsletter, leaving reviews, following us on social media, and more).
When you join the Artknit Club, you’ll earn 50 welcome points.These points will be added to your account after you complete your first purchase following registration.

When will I receive my birthday points?

If your birthday falls within 30 days from the date you added your birthday information, your reward will be granted in delay, up to 30 days.

What can I do with my points?

Points allow you to:

Redeem exclusive rewards
Move up to higher membership tiers
Access special experiences (coming in the next program phase)

You can redeem your points for rewards as follows:

300 points (€15 reward) — minimum spend €100
600 points (€30 reward) — minimum spend €150
1,000 points (€50 reward) — minimum spend €200
2,000 points (€100 reward) — minimum spend €300

How does the Referral Program work?

Refer a friend and share the Artknit experience:

Your friend receives €15 off their first purchase when they spend at least €150.
You receive €15 (in points) for each eligible referral as a thank-you for sharing Artknit with them.

Is the Loyalty Program valid both online and in-store?

Yes, our Loyalty Program is available both online and in-store.

Can Loyalty rewards be combined with other discounts or items from the Imperfect or Archive Selection?

No, Loyalty rewards cannot be combined with other coupons or applied to items from the Imperfect Selection and Archive Selection, as these are already offered at a reduced price.

Do my points have an expiration date?

Yes, points are valid for 24 months from the date they are earned.

WORLDWIDE SHIPPING AND EASY RETURNS

Shipping is free within the EU for orders over €250. Size exchanges are free in the EU, and returns are quick and easy, with our customer service ready to assist you.

ORDER ONLINE AND PICK UP YOUR ORDER

Choose between in-store pickup or InPost 24/7 Locker & Pickup Points at checkout, and collect your order whenever and wherever it suits you best with no shipping costs for in-store pickup.

PAY A LITTLE AT A TIME

You can pay directly from our website in three monthly installments without interest, by selecting Scalapay at checkout and creating an account in just two minutes.

DIGITAL PRODUCT PASSPORT

You can always know who crafted your piece and where the raw material came from by going through its journey on every product page.

THE REPAIR PROGRAM

The Repair Program aims to make your Artknit’s pieces look as good as new, in order to reduce waste and extend your knits’ lifecycle.

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