Gift Wrapping
Care
Wash your knitwear by hand for no more than ten minutes and at a maximum temperature of 40°, turning it inside out and using a mild detergent. Do not bleach.
Roll your knitted piece in a towel and press to remove excess water, then lay it on a flat surface to let it dry.
To remove creases, use steam from an iron by holding it about an inch away, without placing it directly on the knit.
Store your knitwear in a fabric bag with a natural moth repellent, and do not hang it to prevent it from losing its shape.
Delivery & Returns
Free shipping over €250 (or equivalent) of purchase.
Delivery time: This piece is ready to ship in our warehouse so it will usually take no more than 3 business day to be delivered.
We accept free returns within European Union on all our products within 14 calendar days from the dispatch confirmation.
We remind you to read the full Return and Refund Policy carefully in order to know more about our returns and refund conditions.
Payment
We accept payment with Credit/Debit card, Apple Pay and Paypal.
Need Help?
Contact our team via chat during our business hours (MON-FRI, 9am-8pm) GMT+1. Feel free to reach via email to hello@artknit-studios.com. Also, you can text us via WhatsApp or call us at +39 388 15 38 477
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WORLDWIDE SHIPPING AND EASY RETURNS
Benefit from free shipping across Europe for orders above 250€. Returns and exchanges are hassle-free and our customer service is there to help you.
OUR COMMUNITY LOVES QUALITY
With an average score of 4.7/5 on Trustpilot, our services and products are highly trusted by our community.
PAY A LITTLE AT A TIME
You can pay directly from our website in three monthly installments without interest, by selecting Scalapay at checkout and creating an account in just two minutes.
DIGITAL PRODUCT PASSPORT
You can always know who crafted your piece and where the raw material came from by going through its journey on every product page.
THE REPAIR PROGRAM
The Repair Program aims to make your Artknit’s pieces look as good as new, in order to reduce waste and extend your knits’ lifecycle.