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Where does Artknit ship?

Artknit Studios currently ships to Europe, the UK, the US, Canada, Australia, Hong Kong and Singapore.

Unfortunately, we're unable to ship to countries with government trade restrictions or sanctions, but we pretty much ship anywhere around the world.

 

Here you can find our shipping fees:

ITALY 

- FREE SHIPPING on orders over €250.

- Orders under €250 will be charged a €5,90 shipping fee. 

 

EUROPEAN UNION

- FREE SHIPPING on orders over €250.

- Orders under €250 will be charged a €9,90 shipping fee. 

 

The U.K.
We would like to inform you that after Brexit, the U.K. is treated as a NON-EU country and we currently offer pre-paid duties and taxes at checkout to avoid unexpected charges.

- Orders will be charged a €18,30 shipping fee

- We refund the total amount of the order excluding customs duties and VAT

 

SWITZERLAND

- Orders will be charged a €14,90 shipping fee.

 

US & CANADA 

- Orders will be charged a €9,90 shipping fee. 

 

AUSTRALIA 

- Orders will be charged a €45,00 shipping fee. 

 

Hong Kong, Japan, Singapore

- Orders will be charged a €40,00 shipping fee

 

For all the other destinations a €49 shipping fee will be added to your order. 

 

Do you provide a tracking number before the shipment?

As soon as your order leaves our warehouse, you will be updated throughout its journey. You will receive a shipping confirmation email with your parcel's tracking number.

 

If I am ordering outside of European Union, my order may be subject to custom and import duties?

Yes, you may incur customs duties when ordering outside of Europe and, currently, we offer pre-paid duties at checkout only for the UK (11% import duties + 20% VAT + 12 GBP administration fee).

Here’s a handy list of our most popular shipping destinations and the corresponding duties and taxes imports:

 

USA: no duties for orders below US$ 800, for orders above US$ 800 duties + 27% import taxes

• Norway: duties + 25% VAT for orders of items with unit value above 3000 NOK

• Australia: 5% duties + 10% VAT (on both the value of the goods and the cost of transportation)

• Hong Kong: no duties 

• Singapore: 7% VAT (on both the value of the goods and the cost of transportation)

• Switzerland: 22 Fr. advanced fee + 8% duties + 8% VAT

 

When will my order ship?

Here’s how it works: you order, we process and then we ship.

Ordering takes a few seconds. Processing takes 1 to 2 business days (and orders placed after 1 pm CET are processed the next business day). Then, one of our carriers picks up your parcel. You’ll get a shipment notification email with a tracking number as soon as your parcel leaves our warehouse. 

N.B. For MADE TO ORDER products please read carefully the production time in the product page, as they are manufactured after you complete your order.

I'm having problems with the tracking. What should I do?

We are sorry about that! In some cases, the carrier takes up to 1-2 business days to register your shipment status. If your tracking number isn’t updating or not working at all, please reach out to us as soon as you can at hello@artknit-studios.com

We can give you the inside information you need.

How can I edit my shipping address?

If your order was shipped to the wrong address, please email hello@artknit-studios.com 


How can I change the country I am shopping in?

To change the currency you’re shopping in (and country you’re shipping to), just click and select the correct country in the black footer at the bottom of the site.