Artknit Studios was founded in 2018 with a clear purpose: to inspire and educate its community toward conscious consumption. From day one, it has supported Italian micro-manufacturing companies and collaborated with them to create high-quality products that are completely natural and biodegradable.

Thanks to a short and transparent supply chain, it is able to combine Italian craftsmanship with the finest raw materials while keeping prices lower than traditional luxury brands.

The essential design of Artknit Studios represents the perfect balance between aesthetics and sustainability, and reflects its commitment to promoting change towards a better future, one knit at a time.

Discover more by reading our story.

We're based in Biella, northern Italy, in the heart of the Italian wool valley where many of the most renowned spinning mills in the world have their roots.

Yes, we have four stores:

Milan - Cadorna
Via Metastasio, 1

Rome - Bocca di Leone
Via Bocca di Leone, 4

We are open every day with the following hours:
Monday to Friday 10:30 AM - 2:30 PM | 3:30 PM - 7:30 PM
Saturday 10:30 AM - 7:30 PM
Sunday 10:30 AM - 6:30 PM

Paris - Le Marais

Le Marais - 1 Rue Sainte Croix Bretonnerie

We're open every day with the following opening hours:

Monday to Friday 10:30 AM – 2:30PM / 3:30 PM - 7:30 PM
Saturday 10:30 AM – 7:30 PM
Sunday 11:00 AM – 7:00 PM

London - Chelsea

Chelsea - 165 Draycott Avenue

We're open every day with the following opening hours:

Monday to Friday 10:00 AM – 2:30PM / 3:30 PM - 7:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday 11:00 AM – 6:00 PM

Here you can find out more about our stores, how to reach us, and upcoming events.


In May 2023 we achieved the B Corp certification through a deep evaluation of our commitment to transparency, social and environmental impact. You can find out more about the certification here.

Our approach to sustainability is based on firm principles:

The exclusive use of natural fibers, which biodegrade faster than synthetic fibers and do not release microplastics.

A short, traced supply chain, supporting the Italian artisan ecosystem and sourcing only from certified spinning mills that guarantee the origin, quality and environmental responsibility of the raw material.

Creating long-lasting pieces with timeless designs that don't follow any fashions or trends.

You can find out more about our commitment here.

Yes, artknit-studios.com is a safe website. Our digital payment methods are traced and secure.

Your personal data will be treated in agreement with current legislation on privacy.

We accept debit/credit cards, ApplePay, ShopPay, GooglePay and PayPal.

You can also pay by installments with Scalapay directly from our website. You can quickly create an account while checking out and pay your item in three monthly installments without interest.

You can redeem your coupon by writing the code in the provided box during checkout.

For your welcome coupon code, you can only use it for your first order with the purchase of any item.

Yes, you can pay by three monthly installments with Scalapay, directly from our website.

You'll be redirected to the Scalapay website to quickly create an account and proceed with the payment of the first installment.

If you'd like to return an item that you are paying in installments, part of your refund will be deducted from your second and third installments.

If you paid with Scalapay and you're experiencing any type of issue, write us an email at hello@artknit-studios.com

If you paid in three installments with PayPal, since it's a service that it's not integrated into our website, we invite you to read their refund policy or to contact directly PayPal.

Yes, our gift cards are available in different amounts (from 50€ to 500€) and can be used in multiple tranches until the credit is exhausted.

After the purchase, you will receive an email with a coupon code valid for one year.

This gift card can be used for purchases both online and in-store, excluding the London pop-up.

You can change the currency by selecting it on the footer of any page of our website.

We ship worldwide, but keep in mind that the final price might change according to where you want to receive your item.

If you are in the EU or in the UK, VAT will be automatically calculated at checkout.

If you want to receive your item elsewhere, you'll receive an invoice to pay VAT and customs duties after receiving the package.

We invite you to read our shipping policy to find out more about shipping methods, costs and delivery times.

You can tell us that you need an invoice by writing us a note in the provided box in the cart page.

You can then specify your desired billing address during checkout.

If you've already placed an order and need an invoice, you can write us at hello@artknit-studios.com with your order number, your name and your billing address.

You can redeem your gift card credit by writing the code in the provided box during checkout.

The import will be automatically deducted from the gift card's credit until it's exhausted.

You unfortunately cannot pay by bank transfer or cash on delivery, but we accept many others digital and secure payment methods: debit/credit card, ApplePay, ShopPay, GooglePay and PayPal.

Write an email to hello@artknit-studios.com with your order number to cancel or edit it.

If your order has already been processed, unfortunately, you will have to return it after the delivery by filling out this form.

Yes, we ship worldwide with the exception of those countries with government trade restrictions or sanctions.

We invite you to read our shipping policy to find out more.

Shipping times and costs can vary according to the item you are purchasing, where you want to have it shipped and the shipping method you select.



If you are in EU, shipping is free for orders over 250€.

Ready to Ship items usually take 2 to 4 business days to be delivered, while Made to Order items can take up to 14 days since they're crafted after placing the order.



We invite you to read our shipping policy to find out more.

Yes, as soon as your package leaves our warehouse, you'll receive a shipping confirmation email with the parcel's tracking number that allows you to follow the shipment.

Please note that the courier takes up to 1-2 business days to register your shipment status.

If your tracking number isn't working, please reach out to us at hello@artknit-studios.com

Our packaging is completely plastic-free: you'll receive your item in a recycled cardboard box wrapped in a biodegradable envelope.

Yes, of course, we have a special gift box to make your loved ones happy.

It costs 5.90€ and you can select it on your cart page.

Write an email to hello@artknit-studios.com as soon as you can, including your order number and the new shipping address.

Please note that if your order has already been processed, we won't be able to change the shipping address.

After two unsuccessful delivery attempts, your package will be available at a pick-up point.

In case you haven't received any instructions on where to find it, write us an email at hello@artknit-studios.com or on Whatsapp +39 388 15 38 477 with your order number.

If your parcel is damaged, you can write an email to hello@artknit-studios.com or a message on WhatsApp at +39 388 15 38 477.

We kindly ask you to send us a picture of your package to help us understand better and find a solution.

We encourage you to proceed online and have your item shipped to your home. If you want to visit us, write an email before placing your order to hello@artknit-studios.com

If you're not satisfied with your online order, you can request a size exchange or return within 14 days of delivery by filling out this form this form.

You'll receive a confirmation email within 72 business hours with the guidelines for returning your package.


Within the EU, size exchanges are free, while a €4.95 handling fee will be deducted from your refund for returns. Outside the EU, shipping costs are the customer’s responsibility.


If you opt for an exchange, the new item will be delivered at the time of pickup.
Returns and exchanges made in our stores are always free.


For more details, please refer to our return policy.

If the returned item meets our conditions, you'll receive a confirmation email as soon as we process it.Refunds may take up to 7 business days from the moment we receive your return.

Yes, we have two flagship stores and three pop-up stores:

CLOSURES AND OPENING DURING THE HOLIDAY:

Milan - Cadorna:

December 7th - 8th: open at our regular hours.
December 24th: open until 2:30 PM.
January 6th: open at our regular hours

December 25th - Closed
December 26th - Closed
December 31th - Closed
January 1st - Closed

Rome - Bocca di Leone:

December 25th - closed
December 26th - closed
January 1st - closed

December 8th: open at our regular hours.
December 24th: open with holiday hours until 6:30 PM
December 31st: open until 2:30 PM
January 6th: open at our regular hours

Paris - Les Marais

December 25th - closed
December 26th - closed
January 1st - closed

December 8th: open at our regular hours.
December 24th: open with holiday hours until 6:30 PM
December 31st: open until 2:30 PM
January 6th: open at our regular hours

London - Chelsea

December 25th - closed
December 26th - closed
January 1st - closed

December 8th: open at our regular hours.
December 24th: open until 4:00 PM
December 31st: open until 2:30 PM
January 6th: open at our regular hours

Biella

December 25th - closed
December 26th - closed
January 1st - closed
December 8th - closed

December 24th: pen with holiday hours until 6:30 PM
December 31st: open until 2:30 PM
January 6th: open at our regular hours

Milan - Cadorna
Via Metastasio, 1

Rome - Bocca di Leone
Via Bocca di Leone, 4

We are open every day with the following hours:
Monday to Friday 10:30 AM - 2:30 PM | 3:30 PM - 7:30 PM
Saturday 10:30 AM - 7:30 PM
Sunday 10:30 AM - 6:30 PM

Paris - Le Marais

Le Marais - 1 Rue Sainte Croix Bretonnerie

We're open every day with the following opening hours:
Monday to Friday 10:30 AM – 2:30PM / 3:30 PM - 7:30 PM
Saturday 10:30 AM – 7:30 PM
Sunday 11:00 AM – 7:00 PM

London - Chelsea

Chelsea - 165 Draycott Avenue

We're open every day with the following opening hours:
Monday to Friday
9:30 AM – 1:30 PM | 2:30 PM – 6:30 PM
Saturday
9:30 AM – 6:30 PM
Sunday
11:00 AM – 6:00 PM


Here you can find out more about our stores, how to reach us, and upcoming events.


We accept cash, Credit or Debit Cards, Apple Pay and Paypal.

Yes, in our Milan and Rome stores, you can find our physical gift card, purchase a personalized accessory with your initials.

In addition, you can bring your Artknit garment to our Milan store to have it washed, repaired or reconditioned. Check out our Clean & Care service, available exclusively in our Milan store.

Yes, you can return and exchange the pieces you’ve ordered online or purchased in-store if they meet our return policy standards. If the piece is not available in-store, we can send it directly to your home. Please read the full Return Policy and the Refund Policy for more information.

Yes, we’re planning some special events for our community! You can subscribe to our newsletter to stay updated.

You can contact our team via chat during business hours (MON – FRI, 9AM – 6PM), write an email to store@artknit-studios.com or text us on WhatsApp.

We said no to synthetic fibers. We use certified natural fibers like wool, cotton and linen that are traced, cruelty-free and have a lower impact.

Buying knitwear made of natural materials is better for you and for the environment because it's long-lasting and, at the end of its lifecycle, it's 100% recyclable.

Read more about our commitment towards a better world.

Each item has its story. You can discover it by reading the transparency report on every product page, that traces the item's journey from raw materials, up to its packaging.

Every one of our pieces is made by Italian expert makers and inside the box you'll find the name of the person that made your item and the city of its workshop.

Meet our makers here.

You can find a size guide on every product page, with accurate measures and a table to convert international sizes.

You can also click or tap on "Not sure about your size" and answer a few questions to find the perfect fit.

If you are still not sure about it, you can always write us an email at hello@artknit-studios.com

Made to order items are available on request. You can provide your height, weight and age to get a perfect fit.

This allows us to minimize waste and to produce only the quantities needed. Please note that made to order items take up to 14 business days to be delivered.

Discover our Made to order selection.

Pre-order items are products you can purchase now, even if they are not yet physically available in stock. Essentially, you're reserving your order in advance: this guarantees that you'll receive the item as soon as it's ready for shipment.

On the product page, you'll always find an estimated delivery date, so you'll know when to expect your order.

You can also choose the pick-up in store option for these items — you’ll receive an email as soon as your order is ready for collection.

Ready to Ship items are already available in our warehouse, so they will only take 2 to 4 days on average to be delivered.

No, we decided not to participate in seasonal sales because we keep fair prices all year long.

By avoiding all intermediaries, at Artknit we’re able to offer accessible prices for superior-quality products, while guaranteeing our makers fair working conditions.

We design pieces that don’t follow trends and are made to last for many years, so no urge to push them out before the season is over.

So, we invite you to shop responsibly and choose the items that you will actually use for a long time.

Our supply chain is transparent, traced and ethical: we get our makers to sign a Code of Conduct to guarantee fair working conditions.

Yes, you can find out more about the certifications of each product in its Transparency Report on its product page.

Here you can also find a glossary of our certifications.

You can discover an item's environmental impact in its transparency report, at the bottom of each product page.

Find out about the quantity of CO2, water and substances dissolved in the water needed for its production.

Our animal-based materials like wool and cashmere are certified. We use mulesing free wool and our cashmere comes from farmers who comply with high ethical standards.

For more details, read the Transparency Report of each item at the bottom of the product page.

We try not to produce more than necessary, so that the planet can thank us.

You can click or tap on "Notify when available" and leave your email address to receive a notification when the item you want will be back in stock.

Some items won't become available again since we work every day to improve our selection, so if you want to know if your item will be back you can write us an email at hello@artknit-studios.com

Our supply chain is short and without intermediaries, that's why we can offer you high-quality knitwear with prices that are up to 8 times lower than traditional brands.

To receive your order in time for Christmas, please place your order by December 11th with standard shipping or by December 16th with express shipping. For made-to-order items, please place your order by November 25th.

For the holiday season, we have extended the return period: for all purchases made between November 11th and December 31st, you can return your items until January 15th.

Yes, it is possible to make an exchange or return in-store for orders placed online and vice versa.

On our website, you can request an exchange for color and/or size by filling out the following form. It is not possible to exchange the item for a different one; for that, you need to make a return and place a new order.

CLOSURES AND OPENING DURING THE HOLIDAY:

Milan - Cadorna:

December 7th - 8th: open at our regular hours.
December 24th: open until 2:30 PM.
January 6th: open at our regular hours

December 25th - Closed
December 26th - Closed
December 31th - Closed
January 1st - Closed

Rome - Bocca di Leone:

December 25th - closed
December 26th - closed
January 1st - closed

December 8th: open at our regular hours.
December 24th: open with holiday hours until 6:30 PM
December 31st: open until 2:30 PM
January 6th: open at our regular hours

Paris - Les Marais

December 25th - closed
December 26th - closed
January 1st - closed

December 8th: open at our regular hours.
December 24th: open with holiday hours until 6:30 PM
December 31st: open until 2:30 PM
January 6th: open at our regular hours

London - Chelsea

December 25th - closed
December 26th - closed
January 1st - closed

December 8th: open at our regular hours.
December 24th: open until 4:00 PM
December 31st: open until 2:30 PM
January 6th: open at our regular hours

Biella

December 25th - closed
December 26th - closed
January 1st - closed
December 8th - closed

December 24th: pen with holiday hours until 6:30 PM
December 31st: open until 2:30 PM
January 6th: open at our regular hours

No, digital or physical gift cards are non-refundable and are valid for one year from the date of purchase.

No, items personalized with embroidered initials cannot be returned or exchanged.

Yes, you can personalize a selection of scarves and blankets with embroidery of two or three initials.

The personalization service is available online only. Select the accessory you wish to personalize from this selection, and on its product page, you can choose the text and color for your custom embroidery.

The custom embroidery service is available exclusively on a selection of scarves and blankets. Discover the customizable accessories.

No, unfortunately, it is not possible to return or exchange embroidered accessories.

The shipping time for a personalized accessory is one additional day compared to the standard shipping times. Express shipping is not available for these items.

The addition of custom embroidery costs €15, to be added to the price of the accessory.

No, Imperfect pieces are priced up to 30% lower than those in the main selection and no coupon codes can be applied to their purchase.

1. Free standard shipping valid on all orders of 250€ or more in Europe. No code necessary. All orders ship from Italy.
   
2. 10€ off welcome code: by subscribing to the newsletter, you will receive via e-mail a discount code that allows you to get 10€ off your first order.
   The Discount is valid on all orders over 49€ and can be used without a time limit. It can only be used once at artknit-studios.com by entering it at check-out or in Artknit Studios stores by showing the email with the code to the sales assistants. It cannot be used in combination with other codes and promotions.

We want our pieces to last as long as possible, which is why we encourage you to take the best care of them. 



Read our care guide to discover our recommended care products and tips on washing, ironing, and storing your items to extend their lifespan.

For knitwear, we recommend turning the piece inside out and hand washing it for 10 minutes at a maximum of 40°C.

Use a specific detergent for wool and cashmere or a mild detergent (pH 8+) for other materials.


Washing instructions for fabric items vary by product. 



Please read the complete care guide or consult the label on your garment for specific washing instructions.


To prevent damage and shape loss, none of our pieces should be tumble-dried.

Yes, we introduced The Repair Program to extend the lifecycle of your pieces, a repairing and reconditioning service offered by our expert makers.

If the issue is small and you feel confident enough, you can also repair it yourself with the help of our repair kit and our easy video tutorials.

You can also bring your Artknit piece in our Milan store to be washed, repaired or reconditioned. Discover our Clean & Care service , available in our Milan store only.

The Do-It-Yourself Repair Kit is a small box that we’ll be delivered to your home with everything you need to fix the minor issues that your Artknit piece may encounter.

It’s perfect for pulled threads, unstitched labels and buttons, small holes and pilling.

To request the kit, fill in the following form to receive a free consultation regarding the problem.

We offer a reconditioning service carried out by our expert makers that can make your pieces go back to their original shape.

To request the service, fill in the following form to receive a free consultation regarding the problem.

Yes, a made-to-measure service for our ReCashmere pieces is available in our Milan and Rome stores. You can come to the store and create your piece by selecting the style and color - we will carefully take your measurements and send them to our artisans to ensure a perfect fit.

In about 15 days, you can pick up your piece in-store or have it delivered to your home.

Sure, you can book a private videocall with our team if you need support on choosing the size and shopping online or receive a styling or gift suggestion.

Yes, we introduced The Repair Program to extend the lifecycle of your pieces, a repairing and reconditioning service offered by our expert makers.

If the issue is small and you feel confident enough, you can also repair it yourself with the help of our repair kit and our easy video tutorials.

You can also bring your Artknit piece in our Milan store to be washed, repaired or reconditioned. Discover our Clean & Care service , available in our Milan store only.

Yes, our gift cards are available in different amounts (from 50€ to 500€) and can be used in multiple tranches until the credit is exhausted.

After the purchase, you will receive an email with a coupon code valid for one year.

Yes, you can pay by three monthly installments with Scalapay, directly from our website.

You'll be redirected to the Scalapay website to quickly create an account and proceed with the payment of the first installment.

If you'd like to return an item that you are paying in installments, part of your refund will be deducted from your second and third installments.

If you paid with Scalapay and you're experiencing any type of issue, write us an email at hello@artknit-studios.com

If you paid in three installments with PayPal, since it's a service that it's not integrated into our website, we invite you to read their refund policy or to contact directly PayPal.

Bring us the Artknit pieces you want to wash, repair or recondition to our Milan store. Together we will assess the type of problem and suggest the most suitable service. Once they are ready, we will let you know and you can come and pick them up.

We offer washing, repair of pulled threads, holes or small seams, reconditioning with pilling removal and mothproofing treatment.

The cost and duration vary depending on the store where you wish to bring your items. Visit our Milan store page for more detailed information.

We require payment in advance for this service.

All pieces must be picked up in our Milan store within 10 days of receiving the email or WhatsApp notification.

The Imperfect Selection is a limited selection - available online only - of our reconditioned, archive and sample pieces at a more accessible price.

To reduce even more our environmental impact, we decided to make available versions that are no longer online, pieces that may have some manufacturing defects or be slightly worn, but that are still fully functional and ready to be worn.

This selection will be constantly updated in order to give our pieces the long life they deserve.

The Imperfect selection is available exclusively online, at artknit-studios.com and you cannot purchase Imperfect pieces in our physical stores.

Selecting a piece from the Imperfect selection is more sustainable that buying a new one because it prolongs its lifespan and it allows to reduce the environmental impact of a piece up to 95%, byapassing the production phase.

Yes, you can return an item within 14 days after you receive it by filling out this form.

You'll then receive a confirmation email with the instructions to proceed, and if you are in UE returns are free.

We accept returns on any item, as long as it's in the same condition you received it: with the label attached and in the original package.

If you want to know more, you can read our return policy.

No, Imperfect pieces are priced up to 30% lower than those in the main selection and no coupon codes can be applied to their purchase.

There are three ways to contact our customer care team:

Through our website chat (Mon - Fri, 8am - 5pm GMT +1).

On Whatsapp at +39 388 15 38 477 (Mon - Fri, 8am - 5pm GMT +1).

By email at hello@artknit-studios..com

How long will it take to receive a response?

We'll try to answer as soon as possible, but you'll always receive a response within 48 business hours.
In the central two weeks of August, response times could extend up to 72 hours.

We'll try to answer as soon as possible, but you'll always receive a response within 48 business hours.

Sure, you can book a private videocall with our team if you need support on choosing the size and shopping online or receive a styling or gift suggestion.

You can subscribe to our newsletter by writing your email in this form to stay updated on all our initiatives and events.

You can create an account by clicking here.

It's useful for fast checkouts and your order history will be saved there.

We look forward to it. You can fill in this form, tell us about yourself, your company and its specialty: it's a great opportunity to become part of a network of makers that keeps innovating.

You can take a look at our LinkedIn profile. If you can't find any open position, you can send a spontaneous application here. We're always eager to get in touch with people who share our values.

Fill in this form telling us something about yourself and what you have in mind.

If the interest is mutual, we'll surely get back to you!

Artknit Club is our new Loyalty & Referral Program — a way to thank and engage our community.It celebrates those who share our values of craftsmanship, transparency, and timeless design

Membership is free and open to everyone.You can sign up or log in directly here and enter your name, email, and password

Members receive reward points for each purchase or engagement with the brand, which can then be redeemed towards the cost of future purchases. Each action brings you closer to exclusive benefits and experiences. You can view the full list of perks on our rewards page here

The program is structured across three tiers:

• Bronze
• Silver
• Gold

Each tier unlocks increasing benefits. Your tier is automatically determined by your total spend over the past 12 months.

If you move directly from the Bronze tier to the Gold tier, you will receive only the points for entering the Gold tier, and you will skip the points for entering the Silver tier.

If you’ve shopped with us before, you’re already part of Artknit Club. You’ll be automatically placed in the tier that reflects your purchase history over the past 12 months.

Please note that orders placed before the program launch do not generate points.

You can collect points by:

• Shopping on the Artknit Studios website and in our stores in Milan, Rome, Paris, and Biella - London pop-up store excluded. You earn 1 point for every €1 you spend, with point multipliers that increase depending on your tier level.
• Completing engagement actions (such as subscribing to our newsletter, leaving reviews, following us on social media, and more).
• When you join the Artknit Club, you’ll earn 50 welcome points.These points will be added to your account after you complete your first purchase following registration.
  
  

If your birthday falls within 30 days from the date you added your birthday information, your reward will be granted in delay, up to 30 days.

Points allow you to:

• Redeem exclusive rewards
• Move up to higher membership tiers
• Access special experiences (coming in the next program phase)

Refer a friend and share the Artknit experience:

• Your friend receives €15 off their first purchase when they spend at least €150.
• You receive €15 (in points) for each eligible referral as a thank-you for sharing Artknit with them.

Yes, our Loyalty Program is available both online and in-store, with some limitations on our London pop-up store.

London pop-up store policy:

Purchases made in our London pop-up store do not earn loyalty points and do not count towards tier progression. You can still earn and redeem points online.

No, Loyalty rewards cannot be combined with other coupons or applied to items from the Imperfect Selection, as these are already offered at a reduced price.

Yes, points are valid for 24 months from the date they are earned.

In-store pickup is a service available on our website that allows you to order online and collect your items at one of our stores.

Select the pieces you want and add them to your cart. At checkout, choose the store where you'd like to pick up your order.

No, in-store pickup does not have any additional costs.

We’ll send you a notification email as soon as your order is ready for pickup.

Shipping times may vary: 24 hours for some items, 2-4 business days for others. You can check the estimated pickup time directly on the product page by clicking "Available for in-store pickup."

You have 7 business days from the receipt of the notification email to pick up your order. If you’re unable to collect it in time, please let us know via WhatsApp or email.

Show the notification email confirming the arrival of your items at the store assistant.

Yes, someone else can pick up your order for you. They’ll just need to show the notification email.

You can use all the payment methods accepted for online orders: Cash, Credit or debit card, Apple Pay, Shop Pay, Google Pay and PayPal.

Yes, items picked up in-store can be returned or exchanged either online or directly at the store. For more details, please check our return and exchange policy.