Skip to content

Our services

A personalized experience, to take care of you and your pieces.

The Repair Program

There are two ways to have your knit repaired.

For major issues, you ask for a consultation with our makers that will find the best solution and recondition your knit.For minor issues, you can get the do-it-yourself repair kit and watch our video tutorials to have everything you need to repair a button, a loose thread or a small hole.

DISCOVER MORE →

Custom embroidery

Customize our scarves and blankets to create a unique and personal accessory with embroidered initials. Choose the text and the thread color on the page of the product you wish to customize, or come visit us in our Milan store.

DISCOVER CUSTOMIZABLE ACCESSORIES →

Book an online appointment

In case you should have any doubts on sizes, colors, materials or anything else...You can ask for a 30-minute remote call with our team. We’ll be happy to give you the best advice to find the perfect fit for you!

BOOK YOUR APPOINTMENT →
IN-STORE SERVICES

Made to measure

Exclusively in our store in Milan, you will be able to live the experience of creating a custom-made garment with the help of our experts, available from Monday to Friday.

You can choose the piece you want to create from the available styles, and our specialized staff will carefully take your measurements to send them to our artisans who will craft a knit that perfectly fits your body.

HASSLE-FREE SHIPPING AND RETURNS

Free shipping over 250€ and free returns all over Europe. We deliver worldwide with fast shipping and, in case you want an exchange or a refund, our customer care will assist you for easy returns.

READ OUR POLICY →

PAY A LITTLE AT A TIME

You can pay directly from our website in three monthly installments without interest, by selecting Scalapay at checkout and creating an account in just two minutes.

FAQ

If you’d like to learn more, you can read the FAQ and find out everything you need to know about us, our products and everything in-between.

READ THE FAQS →

GIFT WRAPPING

If you want to gift one of our pieces to a loved one and would like a unique package, you can add our gift wrapping at checkout.

Availability