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the-repair-program

Our makers’ Repair & Conditioning Service

€28,90 Regular price
Unit price
per 

DESCRIPTION

This service includes both the reparation and the reconditioning service in order to bring new life to your worn Artknit pieces. It’s entirely carried out by our makers Eugenia and Cristina in their workshop in Emilia-Romagna, Italy.

HOW DOES IT WORK

You send in the Artknit pieces that need a fix and a recondition, our makers repair them, wash them, remove the pilling and steam them and we send them back to you as good as new.

PERFECT FOR

  • Small holes / Moth-eaten pieces
  • Unstitched seams
  • Cuts
  • Pilling
  • Misshapen pieces
  • Pieces that have lost their original softness


SHIPPING POLICY

For parcels in Italy, you will have to pack your pieces safely in a box and write on it the sender’s and receiver’s address that we’re going to disclose to you after you’ve selected this service. At checkout, insert the pick-up address you want the courier to come.

For European shipments, after you’ve chosen this service, we’re going to send you a shipping label to stick on the box that you will have to bring to your closest UPS Access Point. At checkout, insert the return address you want your pieces to come back to.

From the moment you send the parcel in, it will take up to 15-20 days to receive it repaired.

The two-way shipping is included in the product price.

How does the repair program work?

1. FILL IN THE FORM AND REQUEST A FREE EVALUATION

For a custom repair with the right materials and tools, we’re going to ask you some information in order to suggest you the best option to make your Artknit’s piece as good as new.

2. RECEIVE THE SUGGESTED OPTION FROM OUR EXPERTS

After 72 hours, you’re going to receive an email from us with the recommended services for your Artknit’s piece specific issue.

3. GET YOUR ARTKNIT PIECE FIXED

Receive the garment looking as good as new at your doorstep.

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